Have a question about the platform, licensing, or partnerships? We'd love to hear from you.
This is the fastest way to reach us. We aim to respond to all inquiries within 24 hours on business days.
Business and Enterprise license inquiries, volume pricing, upgrades, and custom deployment quotes.
Deployment help, API configuration, bug reports, platform troubleshooting, and feature requests.
License agreements, terms of service, GDPR/CCPA inquiries, IP questions, security reports, and partnership contracts.
Your support channel depends on your license:
| Tier | Support Channel | Response Time |
|---|---|---|
| Community (Free) | GitHub Issues | Best effort |
| Business ($1,997) | Priority email | 24 hours (business days) |
| Enterprise ($4,997) | Dedicated Slack + Priority | ~4 hrs critical / ~8 hrs high |
We respond to all emails within 24 hours on business days (Monday-Friday). Enterprise customers with active support have priority response times via their dedicated Slack channel.
Check the Deployment Guide first. If you're still stuck, email [email protected] with your error output and we'll help you debug.
Yes. Visit the pricing page and purchase a license. Your existing data and configuration are preserved — commercial features activate immediately when you add your license key.
Yes. Business ($1,997) and Enterprise ($4,997) licenses include self-instance theming, so you can put your own company name, logo, and colors on your private, self-hosted dashboard. Email [email protected] if you need help deploying or configuring your instance.
Please email [email protected] with details. Do not open a public GitHub issue for security vulnerabilities. We take all reports seriously and will respond within 24 hours.
51 AI agents across 10 departments, ready to deploy on your infrastructure.
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